Contact Us

100% of direct donations goes towards Not Just Pets Mission Statement. 80% Of proceeds from store goes towards Not Just Pets Mission Statement.

Let us know how we can help with the form below. Be as detailed as possible. If you have a question about an existing order, please enter your order number so we can find your information. Our team will assist you within 48 business hours. Please feel free to contact us via email at NotJustPetsinc@gmail.com or on our Twitter or other socials.

Return Policy: If your product is defected/damaged please contact us for help. For health reasons we do not take returns on used items.

Shipping times vary based on regions